Service contract

Please note that service contracts may vary between countries. Always ask your local distributor to see what is offered in your country.

A tough environment requires good service

Your robot will operate in a tough environment and will require good care. For you to get maximum durability on your robot, we recommend you, among other things, to service it annually. Envirologic offer you to sign a service agreement, which includes an annual service according to a 60 points protocol among other things

Image
Image

Feel safe with a service agreement

S – as in service

Solid is the guarantee that the company offers and applies for the first year.

Sense and Safe are service agreements you can subscribe to in connection to the purchase of the cleaning robot. The service agreement you selected will start when the Solid year has ended.

SOLID

TERM

.0-12/Month
  • An annual service visit according to the Envirologic’s 60 Points Service Protocol (service agreement begins with a visit)
  • Service programs with parts replacement according to the service protocol
  • Free spare parts (not wear parts and damage caused by abnormal use)
  • 15% discount on spare parts (for Safe, parts not included acc. to the above)
  • 15% discount on wear
    parts
  • Free working time during repair (not for replacement of wear parts or damage caused by abnormal use)
  • 15% discount on working hours (for Safe, time not included acc. to the above)
  • Free telephone support 8.00-18.00, weekdays
  • SIM card and subscription with the possibility of alarm function.
  • Internet connection with updates and monitoring
  • Avoid transportation and/or travel costs by self-transporting robot to Envirologic designated service point

SENSE

TERM

.13-60/Month
  • An annual service visit according to the Envirologic’s 60 Points Service Protocol (service agreement begins with a visit)
  • Service programs with parts replacement according to the service protocol
  • Free spare parts (not wear parts and damage caused by abnormal use)
  • 15% discount on spare parts (for Safe, parts not included acc. to the above)
  • 15% discount on wear parts
  • Free working time during repair (not for replacement of wear parts or damage caused by abnormal use)
  • 15% discount on working hours (for Safe, time not included acc. to the above)
  • Free telephone support 8.00-18.00, weekdays
  • SIM card and subscription with the possibility of alarm function.
  • Internet connection with updates and monitoring
  • Avoid transportation and/or travel costs by self-transporting robot to Envirologic designated service point

SAFE

TERM

.13-60/Month
  • An annual service visit according to the Envirologic’s 60 Points Service Protocol (service agreement begins with a visit)
  • Service programs with parts replacement according to the service protocol
  • Free spare parts (not wear parts and damage caused by abnormal use)
  • 15% discount on spare parts (for Safe, parts not included acc. to the above)
  • 15% discount on wear parts
  • Free working time during repair (not for replacement of wear parts or damage caused by abnormal use)
  • 15% discount on working hours (for Safe, time not included acc. to the above)
  • Free telephone support 8.00-18.00, weekdays
  • SIM card and subscription with the possibility of alarm function.
  • Internet connection with updates and monitoring
  • Avoid transportation and/or travel costs by self-transporting robot to Envirologic designated service point

SUPPORT

TERM

.13-60/Month
  • An annual service visit according to the Envirologic’s 60 Points Service Protocol (service agreement begins with a visit)
  • Service programs with parts replacement according to the service protocol
  • Free spare parts (not wear parts and damage caused by abnormal use)
  • 15% discount on spare parts (for Safe, parts not included acc. to the above)
  • 15% discount on wear
    parts
  • Free working time during repair (not for replacement of wear parts or damage caused by abnormal use)
  • 15% discount on working hours (for Safe, time not included acc. to the above)
  • Free telephone support 8.00-18.00, weekdays
  • SIM card and subscription with the possibility of alarm function.
  • Internet connection with updates and monitoring
  • Avoid transportation and/or travel costs by self-transporting robot to Envirologic designated service point